Privacy Policy

Information We Collect

Information You Provide Directly:

• Full name, email address, phone number, and mailing address
• Date of birth and last four digits of Social Security Number (where required for service delivery)
• Financial information you voluntarily share in connection with our consulting services
• Messages, inquiries, and communications you send us
• Payment information processed through secure third-party payment processors

Information Collected Automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookie identifiers and similar tracking technologies

Information from Third Parties:

• Information from payment processors, scheduling platforms, and CRM tools we use to deliver services
• Publicly available information to verify business or identity information

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our financial consulting services
• To communicate with you about your account, appointments, and programs
• To send you financial education content, program updates, and promotional offers (where you have consented)
• To process payments and manage billing
• To comply with applicable laws and regulations
• To detect, prevent, and address fraud or security issues
• To send SMS/text messages where you have provided explicit consent
• To analyze how our website is used and improve user experience

SMS / Text Message Communications

Capital Clarity Group uses Application-to-Person (A2P) SMS messaging to communicate with clients and prospective clients who have provided explicit written consent.

Types of Messages We Send:

• Transactional/Non-Marketing: Appointment reminders, onboarding instructions, program confirmations, account notifications, and service updates
• Marketing/Promotional: Special offers, new program announcements, financial education tips, and promotional content (only where you have separately consented)

Consent Requirements: We will only send you text messages if you have provided explicit written consent through our opt-in form or other compliant opt-in mechanisms. Consent to receive marketing messages is never a condition of purchasing our services.

Message Frequency: Message frequency varies depending on your engagement with our programs and services.

Standard Rates: Message and data rates may apply based on your mobile carrier plan.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive one confirmation message. No further messages will be sent.

Help: Reply HELP to any message for assistance, or contact us directly at 202-246-7955.

Supported Keywords:

• STOP — Unsubscribe from all SMS messages
• HELP — Receive support information
• START — Re-subscribe to messages after opting out

How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: Trusted third parties who assist us in delivering our services (e.g., CRM platforms, payment processors, scheduling tools, email/SMS service providers). These providers are contractually obligated to protect your information.
• Legal Compliance: When required by law, regulation, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
• With Your Consent: For any other purpose with your explicit consent.

Data Retention

We retain your personal information for as long as necessary to provide our services, maintain business records, comply with legal obligations, and resolve disputes. When we no longer need your information, we will securely delete or anonymize it.

SMS opt-in records and consent documentation are retained for a minimum of 4 years to comply with carrier and regulatory requirements.

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal exceptions)
• Opt-Out of Marketing: Unsubscribe from marketing emails or SMS at any time
• Data Portability: Request a portable copy of your information where technically feasible

To exercise any of these rights, contact us at the information provided in Section 12.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and analyze website traffic. You may control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.

We may use analytics tools such as Google Analytics to understand how visitors use our website. These tools may collect information sent by your browser as part of a web page request.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.

Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Continued use of our services after changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or need assistance with SMS opt-out, please contact us:

• Business Name: Capital Clarity Group
• Website: capitalclaritygroup.com
• Phone / Text: 202-246-7955
• SMS Opt-Out: Reply STOP to any message
• SMS Help: Reply HELP to any message